For Support Mail us :

info@mycarlead.com

Frequently Asked Questions

Knowledge Base

What is MyCarLead?

MyCarLead is a UK-based car marketplace for small/medium dealerships and private car owners, offering a user-friendly platform for buying and selling vehicles.

What is the cost of listing a car on MyCarLead?

MyCarLead offers competitive listing fees. When signing up, we will let you know the pricing.

What if I have a problem with a transaction on MyCarLead?

Contact our support team at info@mycarlead.com for assistance in resolving any transaction issues.

How do I report a suspicious listing or user on MyCarLead?

Please email info@mycarlead.com using subject line Suspicious Listing.

About Our Services

How do I sign up for MyCarLead?

Click “Sign Up” on our homepage, fill out the required information, and follow the on-screen instructions to complete the registration process.

Can I search for cars by specific criteria?

Yes, our advanced search feature allows you to filter cars.

Can I leave feedback for a seller or buyer on MyCarLead?

We will be adding this feature, but in the meantime please email info@mycarlead.com any feedback for sellers.

How does MyCarLead ensure the quality of car listings on the platform?

We review all submitted listings for accuracy, completeness, and compliance with our guidelines, and encourage users to report any issues or inaccuracies.

Support 

How do I list my car for sale on MyCarLead?

Log in, click “Sell My Car,” enter your car details, upload photos, set your price, and submit your listing.

How do I contact a seller on MyCarLead?

Click “Request more info” on the car listing page and follow the prompts to send your enquiry through.

How do I ensure a safe transaction on MyCarLead?

Verify user and vehicle details, communicate through our messaging system, meet in public places, and avoid unsecured payment methods. We will be building a safer way of selling cars privately

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